Legal

Terms and Conditions

The terms for using canopy.dental and for receiving text messages through the Canopy Dental Messaging program.

Effective October 25, 2026 · Last updated October 25, 2026

Messaging program at a glance
Program name
Canopy Dental Messaging
Message frequency
Varies with your appointments and account activity
Cost
Message and data rates may apply
To opt out or get help
Reply STOP to cancel. Reply HELP for help.

Support: support@canopy.dental · Privacy: canopy.dental/privacy-policy

1. Agreement to these terms

These Terms and Conditions are an agreement between you and CANOPY Dental, Inc. ("Canopy," "we," "us"). By using canopy.dental or by agreeing to receive text messages from the Canopy Dental Messaging program, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the site or enroll in the program.

2. Canopy Dental Messaging program

Program description

Canopy builds the Canopy Hub, software that dental practices use to communicate with their patients and their teams. Through the Canopy Dental Messaging program, you may receive text messages from Canopy on behalf of your dental practice, including:

  • Appointment reminders, confirmations and scheduling updates.
  • Links to visit forms and pre-visit instructions.
  • Referral status updates between your dentist and a specialist.
  • Treatment estimates, statements and secure payment links.
  • Account notifications and one-time verification codes for practice team members.

How you opt in

You opt in by giving your mobile number to a participating dental practice or to Canopy and agreeing to receive text messages, for example on a patient intake form, an online booking page, or a Canopy sign-up form. Consent to receive text messages is not a condition of any purchase or of receiving dental care.

Message frequency

Message frequency varies with your appointments, care and account activity.

Message and data rates

Message and data rates may apply. Check your mobile plan for details.

How to opt out

Text STOP to cancel. You can reply STOP to any message at any time. You will receive one message confirming that you have been unsubscribed, and you will receive no further messages from the program unless you opt in again. To opt back in, reply START.

How to get help

Text HELP for help. Reply HELP to any message for assistance, or contact us at support@canopy.dental.

Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier and device.

Privacy

We do not share mobile numbers or text messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

3. Using canopy.dental

You may use canopy.dental for lawful purposes and in line with these terms. You agree not to:

  • Attempt to gain unauthorized access to our systems or another user's account.
  • Interfere with the operation or security of the site.
  • Copy, scrape or resell site content without our written permission.
  • Submit information that is false, or that you do not have the right to share.

4. Practice customers

Dental practices and groups that subscribe to the Canopy Hub or Vella do so under a separate subscription agreement and business associate agreement. If those agreements conflict with these terms, those agreements control for the subscribing practice.

5. Intellectual property

The site, its content, and the Canopy Hub and Vella software are owned by CANOPY Dental, Inc. and protected by copyright, trademark and other laws. Canopy™ and Vella™ are trademarks of CANOPY Dental, Inc. You may not use them without our written permission.

6. No professional advice

Content on canopy.dental is general information about our products and the dental industry. It is not clinical, legal, tax or financial advice. Text messages from the program about your care come from your dental practice; contact your practice with questions about your treatment.

7. Disclaimers

The site is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the site or any message will be uninterrupted, timely or error free.

8. Limitation of liability

To the extent the law allows, Canopy will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the site or the messaging program. Our total liability for any claim relating to the site or the program will not exceed one hundred US dollars ($100).

9. Governing law

These terms are governed by the laws of the State of Alabama, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Baldwin County, Alabama.

10. Changes to these terms

We may update these terms from time to time. When we do, we will change the "Last updated" date above. Continuing to use the site or the program after a change means you accept the updated terms.

11. Contact us

CANOPY Dental, Inc.
8076 Spring Run Dr, Suite B
Fairhope, AL 36532
support@canopy.dental
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